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Refund policy

Refunds/Returns/Exchanges: 

  • Because we are a skincare business, we cannot accept returns or execute an exchange without approval. Please email us at AllerGlow@gmail.com for questions about returns and refunds. Shipping charges will not be refunded or credited for UNOPENED packages that are returned with approval. 

  • Our products are handcrafted in small batches. That means no two products will be the same, so slight differences in color, smell, size and consistency is normal. 

  • If you need to cancel your order, please call us at 704-870-7222. We can cancel your order within an hour of placing it, but please let us know as soon as possible. Once an order leaves our warehouse, we are unable to cancel the transaction.